Standards and Benchmarks are markers established
to push members of a particular industry to achieve a
higher level of efficiency, effectiveness or process of
carrying out the requirements of that industry. It also
provide new comers with the basic guidelines to ensure
that their services or products meet accepted or acceptable
quality so as to maintain the image and/or level required.
In Singapore, the Standards, Productivity and Innovation Board (SPRING)
is the government body in charge of monitoring and maintaining
the various professional standards and benchmarks. It
took over this duty from the former Singapore Institure
of Standards and Industrial Research (SISIR).
SPRING is in charge of the following certification
and the details for the various qualifying criteria are
to be found in their respective webpages :
a. Singapore
Quality Class
- ISO 9000
- ISO 14000
- QS 9000
- HACCP
- OHSMS
b. People
Developer Standard
c. Singapore
Accreditation Council
And when an organisation has shown its
ability to adhere to and exceed expectations, their performanace
are recognized by both industry, practitioners and members
of the public. Such national level awards are :
i) Singapore
Quality Award
- National Productivity Award
- National Training Award
- National QC Award
ii) Excellent
Service Award
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