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If you are already advertising in the
Yellow Pages, the newspapers, your industry’s trade directory,
handbills, posters, etc., etc.......
then you must know why
you have to be on the Internet, namely to :
- let people know that your business
is in operations ...
- operate your store for 24 hours a day,
365 days a year ...
- inform people about your products and
services ...
- help customers find specific items
quickly ...
- give information about your products
any time of the day ...
- provide a 24-hour customer service
- faster and more personal ...
- publicise your company’s events quickly
& with control over the contents of the events ...
- make your products real through pictures,
sounds and film ...
- allow customers to browse at their
leisure before buying ..
- have the most cost-effective (read
cheapest) medium of publicity, advertising, and promotions
...
- answer frequently asked questions ...
- operate a low cost, high returns retail
location ...
- control release of time sensitive materials
...
- stay in contact with your sales people
...
- open up more markets, even internationally
...
- make the changing of information quickly
...
- test-market new services, products
and ideas ...
- allow feedback from customers ...
- work closely with the media ...
- reach specialised markets ...
- reach your own neighbourhood market
...
21 REASONS
TO BE ON THE INTERNET
To establish a presence.
About 35 million people worldwide have access to the World
Wide Web (WWW) - the graphical portion of the Internet.
By end of 1997, it is estimated that the number would
increase to around 40 million. If you want their business,
you have to be on the Net. You know your competitors will.
(If you need to know more about the Internet, we do have
a booklet, selling at S$5.00, for you to understand quickly
the potential of the Internet.)
To establish a constant
presence. With newspaper advertisments, to establish
a constant presence means that you must have deep pockets.
Even then, the print media cannot allow you a coverage
of 24 hours a day, 365 days a year. The Internet gives
you this very ability, absent from other forms of advertisement.
To inform about your
products. Like all advertisements, your web site is
to tell people more about your products. However, unlike
other advertising media, only the web site allows people
from all over the world to access it, regardless of time
zone, hour or the day or even months after the events.
To help find specific
items. With the ability to index and cross index,
numerous search engines allow you to browse and find the
item you want and the vendor you wish to deal with. Therefore
a web presence and the proper indexing of the web pages
will allow you to be ‘around’ when someone is looking
for your product. (If you can check us out, we are usually
at the top.)
To sell 24 hours a
day all through the year. Only when the server is
down, then only your web site cannot be accessed. (But
we have 3 servers!) Otherwise, this is the best salesman
any company want on his payroll. On top of that, no need
to pay CPF, career path management or anything else.
To provide efficient
and prompt customer service. Imagine being able to
talk to the customer whenever he has a query or complaint.
Imagine his feeling of having his feedback attended to
quickly, his anger soothed and his grouses heard. You
may have a customer for life if you handle such situations
well.
To publicise your company’s
events. How many times have you heard of people being
misquoted by the Press? Well, don’t let this happen to
you. Write and design what you want and say it the way
you want - for maximum impact and effect to achieve the
company’s objectives of your product launch, social events,
products updates, etc. Why allow someone else to spoil
your image?
Only the feel is missing!
With a web site, everything about the product can be shown
to the potential customer, except that he cannot reach
out and touch the product! Advances in technology allows
pictures, sound, music, film and of course plain text
to be packaged together to create a powerful and desirable
product for the consumer. Exploit the features and advantages!
Let the customer browse
to his heart’s content. Unlike shopping in the stores
or mall, most people usually have no time to look and
feel, ponder and wonder, compare and discuss. Well, welcome
to the web site! The customer can take half a month to
decide, or half a day or even half an hour! The important
thing is that he comes back to browse and order, without
any pressure tactics (except maybe some form of sweeteners
from your site!) and when he ask questions, you will have
him!
Value for Money Advertising.
With the ability to reach more than 35 million surfers
worldwide (about 600,000 in Singapore), what is the cost
of one page of advertising? Mini-minuscule! Not even one
cent per day! Compare that to doing an advertisement world
wide or even in your local newspaper!
Frequently Asked Questions
(FAQs). Don’t you get tired of repeating yourself
to twenty different people asking the same questions?
You will soon be if one thousand of them ask you that
in the course of one day! Let the machine take over and
do it for you! It can even send them the answers through
automatic fax response or email.
The Most Cost Effective
Retail Store. Even when you are on vacation, your
store is operating : answering the FAQs, collecting buy
orders, allowing you to contact customers, allowing you
to quote or your customers to see the quotes for themselves....
There are so many things an integrated Web site can do
for you, while you are enjoying life in the Swiss Alps!
To Release Time Sensitive
Materials. This feature has more to do with publicity
you wish to hold and release for maximum impact - eg.
results of your lucky draw, press kit for your charity
drive, etc. Giving such information to the press and asking
them to open only at midnight and trusting them to follow
your instructions can only remain a dream! Why trust them?
Keep them until time is up!
To Stay In Contact
With Sales Staff On The Road or Overseas. Your traveling
sales staff may require up-to-date information to clinch
a deal or to demonstrate a point he made. With passwords
and other security features, you can ensure that only
your staff can access such information, quickly, without
time differences, without heavy long distance telephone
calls and bills, and most importantly, without keeping
anyone awake while waiting for the call (which may even
never come) from the other side of the world.
To Open More Markets.
By posting your products on the Net, you market has suddenly
expanded to include the whole world. Isn’t this something
you want?
To Update Changing
Information Quickly. Any time the information changes,
you can change the information on your web site. Imagine
being able to tell your staff on the other side of the
world that the US Dollars has depreciated and that you
can now offer a better margin to your dealers. If you
rely on the traditional method, you may have lost out
on a crucial deal because your competitor has already
informed his people through the InterNet.
To test market new
products and services. To allow feedback from anyone,
including customers. To work closely with the media. To
reach specialised markets. To reach your own neighbourhood
markets. A company Web site will provide you with
the flexibility to plan, carry out and support all your
advertising requirements. And best of all, allow you to
finetune your marketing and AP campaign at a mere fraction
of the cost of the traditional methods of advertising.
Call us today for a serious
discussion on how we can work together to achieve your
marketing objectives.
Benaran
Marketing Services
"We are serious about
your Web success"
12 New Industrial Road,
#05-05 Thoren Technocentre Singapore 526202
Tel : 288 7234 Fax : 288
0058
Email : bizdevt@singapore-business.com
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